Author: zcg-user

The 20th anniversary edition of the “brilliant and practical” (Tom Peters, author of The Professional Service 50) business classic–now updated to reflect the digital world–provides essential tools and wisdom for all consultants, negotiators, and advisors. In today’s fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of one’s discipline is not enough, assert professional advisors David H. Maister, Charles H. Green, and Robert M. Galford. The key to professional success, they argue, is the ability to earn the trust and confidence of clients. In this 20th anniversary edition, Maister, Green, and Galford enrich our understanding of today’s society and illustrate how to be effective communicators in a digital world. Using their model of “the trust equation” they dissect the rational and emotional components of trustworthiness. With precision and clarity, they detail five distinct steps y

How to speed up business processes, improve quality, and cut costs in any industry In factories around the world, Toyota consistently makes the highest-quality cars with the fewest defects of any competing manufacturer, while using fewer man-hours, less on-hand inventory, and half the floor space of its competitors. The Toyota Way is the first book for a general audience that explains the management principles and business philosophy behind Toyota’s worldwide reputation for quality and reliability. Complete with profiles of organizations that have successfully adopted Toyota’s principles, this book shows managers in every industry how to improve business processes by: Eliminating wasted time and resources Building quality into workplace systems Finding low-cost but reliable alternatives to expensive new technology Producing in small quantities Turning every employee into a qualitycontrol inspector

For companies to be competitive, leaders must engage people at all levels in order to focus their energy and enable them to apply lean principles to everything they do. Strategy deployment, called hoshin kanri by Toyota and also known as policy deployment, has proven to be the most effective process for meeting this ongoing challenge. In his book, Getting the Right Things Done, Pascal Dennis outlines the nuts and bolts of strategy deployment, answering two tough questions that ultimately can make or break a company’s lean transformation: What kind of planning system is required to inspire meaningful company-wide continuous improvement? How might we change existing mental models that do not support a culture of continuous improvement?

What is it about the top tech product companies such as Amazon, Apple, Google, Netflix and Tesla that enables their record of consistent innovation? Most people think it’s because these companies are somehow able to find and attract a level of talent that makes this innovation possible. But the real advantage these companies have is not so much who they hire, but rather how they enable their people to work together to solve hard problems and create extraordinary products. As legendary Silicon Valley coach–and coach to the founders of several of today’s leading tech companies–Bill Campbell said, “Leadership is about recognizing that there’s a greatness in everyone, and your job is to create an environment where that greatness can emerge.” The goal of EMPOWERED is to provide you, as a leader of product management, product design, or engineering, with everything you’ll need to create just such an environment. As partners at The Silicon Valley Product Group, Marty Cagan and Chris Jones h

GET THE MAXIMUM IMPACT WITH THE MINIMUM EFFORT. The Pyramid Principle is the international best-seller on how to think creatively, reason lucidly and produce crisp, clear, compelling business writing. Join the tens of thousands of people worldwide who have benefited from Barbara Minto’s technique, to present your thinking so clearly that the ideas jump off the page and into the mind of the reader. Can your writing do without it?

“Toyota Kata” er en lærebog i management, der som den første bog tilbyder læseren et indblik i Toyotas berømte ledelsesrutiner. Få et indblik i den legendariske bilfabrikants ledelsespraksis og opnå praktisk vejledning i at lede og udvikle mennesker på en måde, der bedst udnytter deres evner og intelligens. “Toyota Kata” er baseret på forfatterens omfattende research af virksomhedens ledelsesrutiner gennem seks år. Bogen gennemgår trin for trin virksomhedens to ‘kata’er – Improvement Kata og Coaching Kata – som ledere og managers på samtlige niveauer i en virksomhed afgørende kan lære meget af. Med denne bog opnår ledere en række tanke- og handlingsrutiner, som producerer forbedrede resultater og vedligeholder virksomhedens konkurrencemæssige fordel.

Ikke alle er lige modtagelige overfor forandring, og for nogen kan det ligefrem være en katastrofe uden lige, når tingene ikke længere er, som de plejer. I “Hvem har flyttet min ost?” beskriver Spencer Johnson, hvordan forskellige mennesker reagerer forskelligt på forandring, og så opfordrer han ikke mindst til, at man bruger forandring positivt. Det at forstå sine egne svagheder og formå at gøre dem til styrker, kan være svært, men det hjælper “Hvem har flyttet min ost?” med. Det her er en god mulighed for at arbejde med dig selv, både i dit arbejde og i dit privatliv.

Daniel Kahneman giver os i At tænke – hurtigt og langsomt et unikt indblik i den menneskelige bevidsthed og i de to systemer, som driver den måde, vi tænker på: System 1 er hurtigt, intuitivt og følelsesdrevet; System 2 er langsomt, rationelt og logisk. Ved at trække på erfaringerne fra eksperimenter foretaget gennem et helt liv afslører Daniel Kahneman, hvornår vi kan stole på den hurtige tænknings intuition, og hvordan vi kan drage fordel af den langsomme tænkning. Han giver praktisk og oplysende indsigt i, hvordan valg træffes i både vores professionelle og private liv – og hvordan vi kan bruge forskellige teknikker som værn mod de mentale faldgruber, der ofte skaffer os i vanskeligheder. At tænke – hurtigt og langsomt vil for altid forandre den måde, du oplever verden og træffer beslutninger på.