Thomas Kjeldsen

Relevant project highlights

Supply Chain | Warehouse & Distribution

Optimization of Order-to-Ship flows: Handling +14% more volume | Delivery Performance at 96% | Picking productivity up by +141% | Savings of -27% on operational budgets. (Functional Director)
Lean optimization of Singapore Aircraft Spare parts Repair Shop. Performance improved from <80% to 90-93% | Productivity up by +11% (Project Manager)
Improved delivery performance from 59% to 90% at the Asia Distribution Centre in Hong Kong (Interim Manager)
APAC Distribution, Manufacturing, Repair and Service strategy (Program Manager)
Implementing Unique Device Identification (UDI) to meet FDA traceability requirements (Project Manager)

Project & Program Management | Process Transformation | Outsourcing & Offshoring

Outsourcing of electronic sub-assembly production to China & Vietnam (Program Manager)
Global Roll-out of ERP platform in 11 countries within Sales, Distribution, and Supply Chain. (Project Manager)
ERP implementation (JD Edwards EnterpriseOne) at manufacturing and distribution facility in China (Project Manager)
Outsourcing of logistics operations from in-house to an outsourced 3PL provider in Hong Kong (Project Manager)

Customer Service & Experience (B2B)

Establishing a multi-branded Global Customer Service (B2B) function (Project Director)
Setting up a B2B Customer Service function and logistics operations from scratch with 3PL provider in Korea (Functional Head)
Driving the alignment of One Global Customer Service (B2B) organization, global processes, KPIs, SOPs and ERP enhancements (Project Manager)

Cross Cultural Leadership | Interim Management | Change Management

Overall responsible and accountable of every aspect in a USD 27.6M construction project of a Greenfield Aviation Service and Distribution Centre in Singapore. (Project Director)
M&A assignment for an aircraft spare part production facility in Miami, USA. Delivery Performance improved from unreliable level of <75% to a consistent 90% (Interim Site Director)
Logistics Manager in Australian sales subsidiary for 4 months (Interim Manager)

Career

2022 – | ZILLION Consulting Group, Associate Partner

2021 – 2022 | AgroIntelli, Chief Operating Officer

2020 – 2021 | WSAudiology, Project Director

2017 – 2019 | Widex, Director, Global Logistics

2015 – 2017 | Widex, Operations Program Manager

2014 – 2015 | Satair Group, Internal Consultant

2012 – 2014 | Satair, Senior Project Manager (SIN)

2010 - 2012 | Satair, Project Manager (DK) & Interim Site Director (USA)

2008 – 2010 | Coloplast HQ, ERP Project Manager

2007 – 2008 | Coloplast Asia, Head of Distribution

2005 – 2007 | Coloplast China, Logistics Manager

Experience

Supply Chain Strategy: Expert

Customer Service & Experience (B2B): Expert

Process Transformation: Expert

Project & Program Management: Expert

Change Management: Expert

Cross-cultural Leadership: Expert

Warehouse & Distribution: Substantial experience

Outsourcing & Offshoring: Substantial experience

Interim Management: Substantial experience

Complexity Reduction: Substantial experience

Sales & Operations Planning: Substantial experience

Steve Jobs: “Innovation is saying no to a thousand things” Caterina Fake: “So often people are working hard at the wrong thing. Working on the right thing is probably more important than working hard” Steve Jobs: “It doesn’t make sense to hire smart people and then tell them what to do; we hire smart people so they can tell us what to do” Johann Wolfgang Von Goethe: “Knowing is not enough; we must apply. Wishing is not enough; we must do” Warren Buffett: “It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently” Bill Copeland: “The trouble with not having a goal is that you can spend your life running up and down the field and never score.” Sam Walton: “The goal as a company is to have customer service that is not just the best but legendary” George Halas: “Nobody who ever gave his best, regretted it” Fujio Cho: “We get brilliant results from average people managing brilliant processes – while our competitors get average or worse results from brilliant people managing broken processes” Dale Carnegie: "If you want to be a good conversationalist, be a good listener. To be interesting, be interested" Stephen Hawking: “Intelligence is the ability to adapt to change” Theo Gold: “You cannot become stronger without resistance” Winston Churchill: “Let our advance worrying become advance thinking and planning” Stephen Covey: “The key is not to prioritize what’s on your schedule, but to schedule your priorities” John Wooden: “Do not let what you cannot do interfere with what you can do” Taiichi Ohno: “Standards should not be forced down from above but rather set by the production workers themselves” Gandhi: "Be The Change You Want To See In The World” Jeff Bezos: “Your brand is what people say about you when you’re not in the room” Marissa Mayer: “Geeks are people who love something so much that all the details matter” Henry Ford: “Coming together is the beginning, staying together is progress, and working together is success” Robert Collier: “Success is the sum of small efforts – repeated day in and day out.” Benjamin Franklin: “Well done is better than well said” Jeff Daly: "Two monologues do not make a dialogue" Albert Einstein: “A person who never made a mistake never tried anything new” Johann Wolfgang Von Goethe: “Knowing is not enough; we must apply. Wishing is not enough; we must do” Winston Churchill: “Let our advance worrying become advance thinking and planning” Henry Ford: “Coming together is the beginning, staying together is progress, and working together is success” Theo Gold: “You cannot become stronger without resistance” Jeff Bezos: “Your brand is what people say about you when you’re not in the room” Jeff Bezos: “Your brand is what people say about you when you’re not in the room” Stephen Hawking: “Intelligence is the ability to adapt to change” Gandhi: "Be The Change You Want To See In The World” George Halas: “Nobody who ever gave his best, regretted it” Dwight D. Eisenhower: “Planning is everything. the plan is nothing” W. Edwards Deming: “Without data, you’re just another person with an opinion” Henry Ford: “If you always do what you always did, you’ll always get what you’ve always got.” Bruce Schneier: "The internet is no longer a web that we connect to. Instead, it’s a computerized, networked, and interconnected world that we live in. This is the future, and what we’re calling the Internet of Things" John Wooden: “Do not let what you cannot do interfere with what you can do” Gandhi: "Be The Change You Want To See In The World” Stephen Hawking: “Intelligence is the ability to adapt to change” Edewede Oriwoh: "The Internet of Things is not a concept; it is a network, the true technology-enabled network of all networks" Bill Copeland: “The trouble with not having a goal is that you can spend your life running up and down the field and never score.” George Halas: “Nobody who ever gave his best, regretted it” W. Edwards Deming: “Without data, you’re just another person with an opinion” Bruce Schneier: "The internet is no longer a web that we connect to. Instead, it’s a computerized, networked, and interconnected world that we live in. This is the future, and what we’re calling the Internet of Things" Marissa Mayer: “Geeks are people who love something so much that all the details matter”

Associate Partner

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Relevant project highlights

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