Capturi is specialized in applying AI, machine learning and speech recognition technology in the area of customer insights and customer experience.
The Capturi platform automatically identify the patterns and subjects of the communication with customers across all platforms such as phone, mail and chat. This allows a true insight to the customer experience and the possible optimization of own offerings. Also the platform allows customer satisfaction measurement and insights for the training and onboarding of sales- and service employees.
Zillion is the collaboration hub, where the right people are always in the loop and key information is always at their fingertips. Teamwork in Zillion happens in channels
— searchable conversations that keep work organized and teams better connected.
