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Optimizing customer service and sales – with the use of AI and Analytics

Posted on May 17, 2021May 19, 2021 by admin

Whitepaper: Optimizing customer service and sales – with the use of AI and Analytics

Partner at ZILLION Consulting Group, Tommy Langhoff is co-authoring this interesting whitepaper on how to optimize your customer service and sales by using AI and analytics in practise.

The whitepaper is in Danish language.

Theo Gold: “You cannot become stronger without resistance” Bill Copeland: “The trouble with not having a goal is that you can spend your life running up and down the field and never score.” Jack Welch: “Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others” George Halas: “Nobody who ever gave his best, regretted it” Dave Waters: “Deep learning will revolutionize supply chain automation” Stephen Covey: “The key is not to prioritize what’s on your schedule, but to schedule your priorities” Jeff Bezos: “Your brand is what people say about you when you’re not in the room” George Halas: “Nobody who ever gave his best, regretted it” Jeff Daly: "Two monologues do not make a dialogue" Bob Parsons: “Anything that is measured and watched, improves” Jack Welch: “Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others” Dale Carnegie: "If you want to be a good conversationalist, be a good listener. To be interesting, be interested" Taiichi Ohno: “Standards should not be forced down from above but rather set by the production workers themselves” Warren Buffett: “It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently” Edewede Oriwoh: "The Internet of Things is not a concept; it is a network, the true technology-enabled network of all networks" Robert Collier: “Success is the sum of small efforts – repeated day in and day out.” Stephen Hawking: “Intelligence is the ability to adapt to change” Edewede Oriwoh: "The Internet of Things is not a concept; it is a network, the true technology-enabled network of all networks" Bob Parsons: “Anything that is measured and watched, improves” Mahatma Gandhi: “Happiness is when what you think, what you say, and what you do is in harmony” Henry Ford: “If you always do what you always did, you’ll always get what you’ve always got.” Henry Ford: “Coming together is the beginning, staying together is progress, and working together is success” Bill Copeland: “The trouble with not having a goal is that you can spend your life running up and down the field and never score.” Jeff Daly: "Two monologues do not make a dialogue" Bob Parsons: “Anything that is measured and watched, improves” Steve Jobs: “It doesn’t make sense to hire smart people and then tell them what to do; we hire smart people so they can tell us what to do” Marissa Mayer: “Geeks are people who love something so much that all the details matter” Sam Walton: “The goal as a company is to have customer service that is not just the best but legendary” Winston Churchill: “Let our advance worrying become advance thinking and planning” Fujio Cho: “We get brilliant results from average people managing brilliant processes – while our competitors get average or worse results from brilliant people managing broken processes” Warren Buffett: “It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently” Bob Parsons: “Anything that is measured and watched, improves” Taiichi Ohno: “Standards should not be forced down from above but rather set by the production workers themselves” Steve Jobs: “It doesn’t make sense to hire smart people and then tell them what to do; we hire smart people so they can tell us what to do” Morihei Ueshiba: "Life Is Growth. If We Stop Growing, Technically And Spiritually, We Are As Good As Dead" W. Edwards Deming: “Without data, you’re just another person with an opinion” Franklin D. Roosevelt: “The only limit to our realization of tomorrow will be our doubts of today” Jeff Bezos: “Your brand is what people say about you when you’re not in the room” Franklin D. Roosevelt: “The only limit to our realization of tomorrow will be our doubts of today” Wade Boggs: “A positive attitude causes a chain reaction of positive thoughts, events, and outcomes. It is a catalyst, and it sparks extraordinary results” Stephen Hawking: “Intelligence is the ability to adapt to change” Peter Drucker: “Accept the fact that we will have to treat almost anybody as a volunteer” Gandhi: "Be The Change You Want To See In The World” Peter Drucker: “Accept the fact that we will have to treat almost anybody as a volunteer” Leo Tolstoy: “Everyone thinks of changing the world, but no one thinks of changing himself” Albert Einstein: “A person who never made a mistake never tried anything new”