Featured insights Article Rapid-Fire Fulfillment By Kasra Ferdows, Michael A. Lewis and Jose A.D. Machuca, From the HBR November 2004 Issue When a German wholesaler suddenly canceled a big lingerie order in 1975, Amancio Ortega thought his fledgling clothing company might go bankrupt. All his capital was tied up in the order. There were no other buyers. In desperation, he opened a shop near his factory in La Coruña, in the far northwest corner of […] Article Strategy & the Fat Smoker Article How Managers Drive Results and Employee Engagement at the Same Time Article Managing Your Mission-Critical Knowledge Article Cracking the Code of Sustained Collaboration Theo Gold: “You cannot become stronger without resistance” John Wooden: “Do not let what you cannot do interfere with what you can do” Bill Gates: “We all need people who will give us feedback. That’s how we improve” W. Edwards Deming: “Without data, you’re just another person with an opinion” Johann Wolfgang Von Goethe: “Knowing is not enough; we must apply. Wishing is not enough; we must do” Bob Parsons: “Anything that is measured and watched, improves” Dale Carnegie: "If you want to be a good conversationalist, be a good listener. To be interesting, be interested" W. Edwards Deming: “Without data, you’re just another person with an opinion” Marissa Mayer: “Geeks are people who love something so much that all the details matter” Warren Buffet: "The Best Investment You Can Make Is In Yourself" Jack Welch: “Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others” Jeff Bezos: “Your brand is what people say about you when you’re not in the room” Henry Ford: “If you always do what you always did, you’ll always get what you’ve always got.” Steve Jobs: “Innovation is saying no to a thousand things” Aristotle: “We are what we repeatedly do. Excellence then, is not an act, but a habit” Bob Parsons: “Anything that is measured and watched, improves” Dave Waters: “Deep learning will revolutionize supply chain automation” Johann Wolfgang Von Goethe: “Knowing is not enough; we must apply. Wishing is not enough; we must do” Franklin D. Roosevelt: “The only limit to our realization of tomorrow will be our doubts of today” Warren Buffet: "The Best Investment You Can Make Is In Yourself" Leo Tolstoy: “Everyone thinks of changing the world, but no one thinks of changing himself” Leo Tolstoy: “Everyone thinks of changing the world, but no one thinks of changing himself” Warren Buffett: “It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently” Fujio Cho: “We get brilliant results from average people managing brilliant processes – while our competitors get average or worse results from brilliant people managing broken processes” Warren Buffett: “It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently” Winston Churchill: “Let our advance worrying become advance thinking and planning” Steve Jobs: “Innovation is saying no to a thousand things” Dave Waters: “Deep learning will revolutionize supply chain automation” Stephen Covey: “The key is not to prioritize what’s on your schedule, but to schedule your priorities” Robert Collier: “Success is the sum of small efforts – repeated day in and day out.” Winston Churchill: “Let our advance worrying become advance thinking and planning” Dale Carnegie: "If you want to be a good conversationalist, be a good listener. To be interesting, be interested" Peter Drucker: “Accept the fact that we will have to treat almost anybody as a volunteer” Henry Ford: “If you always do what you always did, you’ll always get what you’ve always got.” Bruce Schneier: "The internet is no longer a web that we connect to. Instead, it’s a computerized, networked, and interconnected world that we live in. This is the future, and what we’re calling the Internet of Things" Sam Walton: “The goal as a company is to have customer service that is not just the best but legendary” Buddha: “The mind is everything. What you think you become” Henry Ford: “If you think of standardization as the best that you know today, but which is to be improved tomorrow; you get somewhere” Robert Collier: “Success is the sum of small efforts – repeated day in and day out.” Franklin D. Roosevelt: “The only limit to our realization of tomorrow will be our doubts of today” Mahatma Gandhi: “Happiness is when what you think, what you say, and what you do is in harmony” Henry Ford: “Coming together is the beginning, staying together is progress, and working together is success” Steve Jobs: “Innovation is saying no to a thousand things” Sam Walton: “The goal as a company is to have customer service that is not just the best but legendary” Gandhi: "Be The Change You Want To See In The World” Robert Collier: “Success is the sum of small efforts – repeated day in and day out.” Caterina Fake: “So often people are working hard at the wrong thing. Working on the right thing is probably more important than working hard” Bruce Schneier: "The internet is no longer a web that we connect to. Instead, it’s a computerized, networked, and interconnected world that we live in. 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